Second Creek Physiotherapy
(08) 5550 0070 Book an assessment

Physiotherapy in Norwood

Make it boring again.

Socks, stairs, the shopping, the garden bed. We work out what is actually causing the problem, settle it down, then build the strength that puts the ordinary things back in your week.

Book an assessment See what a first visit costs

or call (08) 5550 0070

What we treat

Browse by condition.

The way most people actually describe it, mapped straight through to the appointment that answers it.

Low back pain

New or long-standing, sore getting up or getting dressed

Back and neck pain

Neck pain and stiffness

Desk-related or slept-on, with or without a headache

Back and neck pain

Sciatica

Pain running down the leg from the low back

Back and neck pain

Headaches from the neck

When the assessment points to the upper neck as the driver

Back and neck pain

Shoulder pain

Sore reaching overhead, behind the back or sleeping on that side

Manual therapy

Ankle sprains

Rolled on the field or on a kerb, swollen and unstable

Sports injury rehabilitation

Hamstring and calf strains

Staged loading back to full pace before return to play

Sports injury rehabilitation

Knee ligament injuries

ACL, MCL and meniscus, in season or out

Sports injury rehabilitation

Knee and hip replacement

Rehabilitation run to your surgeon’s own protocol

Post-surgical rehabilitation

Shoulder and spinal surgery

Supported early movement, then range, then strength

Post-surgical rehabilitation

Balance problems and falls risk

Unsteady on stairs, in the shower or on uneven ground

Older adult mobility and balance

Getting up from the floor

Or a low chair, a common one nobody mentions first

Older adult mobility and balance

General deconditioning

Stiff and slow after time off, no single injury to point to

Exercise rehabilitation

A specific task that keeps failing

The shopping bag, the garden bed, the back step at home

Return to everyday activity coaching

Norwood, Adelaide's inner east

We work out what is actually causing the problem, settle the pain down enough to move, then build the strength that puts socks, stairs and the shopping back into an ordinary week.

Since 2016 One Norwood clinic, on a side street off The Parade
19,000+ Appointments given: assessment, hands-on treatment and rehabilitation
5 visits The average first-time back or neck plan, written down at visit one
HICAPS Claimed on the spot at the desk, so you only pay the gap

The difference

What have you stopped doing?

Not where does it hurt. Nobody books an appointment about a sock, a shoulder or a step; they book because something ordinary has quietly stopped working. We ask what that is first, watch you do it, then test the painful area by hand to find what is actually driving it.

The dowel along the spine is the same idea in one movement. Held against your back while you hinge at the hips, it shows exactly what your spine is doing instead of just telling you. Nobody argues with what they can feel.

Written visit estimate, first appointment Progress read at visit three Boring is the goal
The hinge mark: the dowel held along the spine, the way it travels down through a hip hinge.

The plan

Five stages, the film's own order.

Assess, hands-on, load, progress, discharge. The same order for a straightforward back and for a post-surgical knee, just more time inside whichever stage needs it.

01 / Assess

What have you actually stopped doing?

02 / Hands-on

Settle it enough to move again

03 / Load

A band, a step, three exercises

04 / Progress

The real task, rehearsed under load

05 / Discharge

A plan that ends, on paper

  1. 01 / Assess

    What have you actually stopped doing?

    Not a pain score. We watch you bend, sit to stand, step up or reach, then test the painful area by hand and the joints above and below it, to find what is actually driving the problem.

    Initial assessment

  2. 02 / Hands-on

    Settle it enough to move again

    Manual therapy buys the movement. Where a hinge is part of the problem, the dowel goes along the spine so you can feel what your back is doing, not just be told.

    Manual therapy

  3. 03 / Load

    A band, a step, three exercises

    Loading progressed every visit rather than repeated. Nothing needs equipment you do not have, because a program that needs a gym membership gets done twice.

    Exercise rehabilitation

  4. 04 / Progress

    The real task, rehearsed under load

    Staged return to sport or to a surgeon’s protocol, then the actual bag, stairs or garden bed, rehearsed in the room before it has to work at home.

    Return to everyday activity

  5. 05 / Discharge

    A plan that ends, on paper

    A written estimate from the first visit and a straight read at visit three. Most first-time plans finish in about five visits, with two exercises worth keeping.

    How the estimate works

Every appointment

What it all costs.

Nine appointment types, grouped the way we think about them, not alphabetised. Every price is a range you can read before you ring.

See the packages and how HICAPS works

Consultations

Treatment

Rehabilitation

Mobility

Health fund rebates

HICAPS, on the spot.

Bring your private health fund card to the appointment. Sam runs it through the HICAPS terminal at the desk once you have paid, the claim goes to your fund electronically, and whatever your policy allows is refunded to the same card within a few business days. You are never asked to submit a paper claim yourself.

We cannot tell you the dollar figure your policy will refund, because that is set by your fund and your level of extras cover, not by us. What we can tell you is that the claim is lodged before you leave the building, every time, for every private health extras policy that includes physiotherapy.

Check with your fund

  • Your annual extras limit for physiotherapy
  • Whether a referral is required (most policies do not need one)
  • Your remaining limit for this benefit year

Read the full explainer

The numbers

The numbers.

Rounded down rather than up, counted since Bridie opened the doors in 2016.

19,000+ Appointments since 2016 Across the one Norwood clinic
5 visits Average first-time back or neck plan Estimated in writing at the first appointment
2 to 3 business days Wait for a new appointment Most weeks, plus early mornings from 7:00am and two later evenings
9 in 10 Plans finished with the same physiotherapist Measured across the last two years
40+ Referring GPs across the inner east Practices from Kent Town out to Magill

Credentials and cover

  • AHPRA-registered physiotherapists, registered with the Physiotherapy Board of Australia
  • Members of the Australian Physiotherapy Association
  • Accredited Exercise Physiologist on staff, accredited with Exercise and Sports Science Australia
  • HICAPS terminal on site for on-the-spot private health fund claiming
  • Registered to accept Medicare chronic disease management referrals, DVA referrals and work injury claims
  • Professional indemnity and public liability insured

What the inner east says

Fifteen reviews.

First appointment I have had where someone asked what I had stopped doing instead of rating my pain out of ten. Five visits and I can get my socks on standing up. Not exciting, but that was the whole point.

Grant M., Norwood Back and neck pain

Read all fifteen, filtered by service

  • Rolled my ankle playing on a Saturday and was in on the Monday. Anh gave me a list of things I had to be able to do before playing again rather than a date, and stuck to it when I tried to argue.

    Dev A., Magill Sports injury rehabilitation

  • Jodie came to the house first, which made all the difference because my back step is nothing like a step in a clinic. I go down to the letterbox without holding the rail now.

    Margaret H., Beulah Park Older adult mobility and balance

Service area

Twenty suburbs.

Kent Town out to Magill and Tranmere, across Adelaide's inner east. Home visits within ten kilometres for mobility and return-to-activity work.

Norwood 2 km 12 km of Norwood

Every suburb we see people from

  • Norwood
  • Kent Town
  • Kensington
  • Kensington Park
  • Beulah Park
  • Rose Park
  • Dulwich
  • St Peters
  • College Park
  • Hackney
  • Stepney
  • Maylands
  • Trinity Gardens
  • Marden
  • Payneham
  • Felixstow
  • Joslin
  • Royston Park
  • Magill
  • Tranmere

What each pocket actually books

Guides

Three things worth knowing first.

Written between appointments, plain language, nothing behind a form.

What actually happens at your first appointment

Forty-five minutes, in order: what we ask, what we test and what you leave with.

Rebates, referrals and what you pay on the day

How HICAPS claiming works at the desk, and when a GP referral actually matters.

Getting back to the garden bed without a flare-up

Kneeling, digging and lifting, staged so a back that flared once does not flare again.

Bring what is going on, roughly how long, and your health fund card if you want the claim run on the spot. That is usually everything Sam needs to book the right visit.

(08) 5550 0070

Book an appointment

Tell us what is going on and pick a practitioner and an appointment type. We will confirm by phone or email, usually the same business day.

Early mornings from 7am and two later evenings run most weeks.
or call (08) 5550 0070

This is a demonstration form. Nothing is sent and nothing is stored.

Ring us

(08) 5550 0070

Sam answers the desk through opening hours.

Hours

  • Mon 7:00am to 6:00pm
  • Tue 7:00am to 7:00pm
  • Wed 7:00am to 6:00pm
  • Thu 7:00am to 7:00pm
  • Fri 7:00am to 5:00pm
  • Sat 8:00am to 12:00pm
  • Sun Closed

After hours

Leave a message or use the booking form and we return calls from 7:00am on the next working day. For a new injury that cannot wait, your GP or an after hours medical service is the right first call.

What we promise

  • You get a written estimate of how many visits your plan is likely to need at the end of the first appointment, not an open-ended course
  • A straight progress read at visit three, in writing, including when it is not working
  • If we are not the right help, we will say so in the first appointment and there is no charge for it
  • The same physiotherapist for the whole plan wherever the roster allows
  • No treatment you have not had explained and agreed to first